My friend signed up using my code but I still haven’t received my credits. Why?Top

You will not receive the credits immediately after your friend signs up. Only once your friend buys something on the app and completes their first transaction, the credits will be deposited in your Elanic account.

You will not receive the joining credits in following circumstances:

  • Your friend has used an incorrect or invalid referral code
  • Your friend has already availed referral credits on his/her mobile device with another account
  • Your friend has already availed referral credits on his/her mobile number.
Please note a user can maximum earn upto Rs.1000 only, irrespective of how many people they refer. Hence, you will earn only for the first 10 referrals you make.

I signed up using my friend's referral code, but I still can't see my credits. Why?Top

You will not receive the joining credits in following circumstances:

  • You have used an incorrect or invalid referral code
  • You have already availed referral credits on your mobile device with another account
  • You have already availed referral credits on your mobile number.
  • You received the credits but they expired


In case your account don't fall in the above categories, you may write to us at reach@elanic.in for the same.

I don’t want to buy anything on the app. Can I cash out my credits?Top

No, you cannot. Whatever credits you have earned can be strictly used only within the app. These credits cannot be cashed out, shared or transferred to another account.

How long are the credits valid for?Top

These credits are valid for 30 days only. After a period of 30 days, your credits will expire and cannot be activated again.

With whom can I share my referral code?Top

Elanic credits can be shared only for personal and noncommercial purposes, and only shared with personal connections that will appreciate receiving these invitations. Referral credits should not be published or distributed where there is no reasonable basis for believing that all or most of the recipients are personal friends (such as coupon websites, Reddit or Wikipedia).

How much is the minimal value to redeem a referral credits?Top

To redeem your referral credits worth Rs.100, you will have to make a minimum purchase of Rs.300. We reserve the right to change the minimum value at any given point of time.